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Smart Scheduling

Stop playing phone tag with pet owners. VetiBot's AI scheduling engine considers appointment type, estimated duration, doctor availability, room requirements, and species-specific time blocks to optimize your daily calendar. Clients book online, receive automated confirmations, and get SMS reminders before their visit.

  • Online booking portal with real-time availability for clients
  • Procedure-aware time slots — wellness exams, surgeries, dental cleanings, and emergencies each get appropriate durations
  • Multi-doctor calendar management with drag-and-drop rescheduling
  • Automated SMS and email appointment confirmations and reminders
  • No-show tracking with automatic follow-up messages
  • Waitlist management — fill cancellations from the waitlist automatically
💉

Vaccination Tracking & Reminders

Vaccine compliance is critical for patient health and practice revenue. VetiBot tracks every vaccination administered, calculates next-due dates based on vaccine protocols, and automatically sends reminders to pet owners at configurable intervals. Your compliance rate goes up, your rebooking rate goes up, and no animal falls through the cracks.

  • Automatic due-date calculation based on vaccine type and species protocol (AAHA and AAFP guidelines)
  • Configurable reminder sequences — 30 days, 14 days, 7 days, and day-of notifications
  • Multi-channel reminders via SMS, email, or both
  • Overdue patient reports with one-click outreach to delinquent accounts
  • Lot number and manufacturer tracking for every administered vaccine
  • Rabies certificate generation with jurisdiction-specific formatting
  • Boarding and grooming facility compliance verification letters
💊

Prescription Management

Track every prescription from initial dispensing through refills to discontinuation. VetiBot logs controlled substances with DEA-compliant record keeping, calculates weight-based dosages, and alerts your team when patients are due for refills on chronic medications like thyroid supplements, heart medications, or anti-seizure drugs.

  • Complete prescription history tied to each patient record
  • Controlled substance log with DEA schedule tracking (Schedules II-V)
  • Weight-based dosage calculator for common veterinary medications
  • Automatic refill reminders for chronic medications
  • Drug interaction warnings when prescribing multiple medications
  • Prescription label printing with clinic branding
  • Integration-ready for online pharmacy fulfillment
💌

Follow-Up Care Automation

Great veterinary care does not end when the patient leaves the clinic. VetiBot automatically sends post-visit check-in messages, surgery recovery instructions, medication reminders, and follow-up appointment prompts. Your clients feel cared for, and your team does not have to remember to make those calls.

  • Automated post-surgery check-in messages at 24 hours and 72 hours
  • Customizable discharge instruction templates by procedure type
  • Post-dental cleaning care instructions with brushing reminders
  • Suture removal and bandage change appointment auto-scheduling
  • Chronic condition monitoring check-ins (diabetes, kidney disease, arthritis)
  • Two-way SMS for clients to report concerns or ask questions
📋

Client & Patient Records

Every patient's complete medical history in one place — accessible instantly during exams. VetiBot stores exam notes, lab results, imaging records, surgical reports, weight history, allergy flags, and behavioral notes. Multi-pet households are linked to a single client profile, and records transfer seamlessly if a client moves to another VetiBot clinic.

  • Multi-species support: dogs, cats, birds, reptiles, rabbits, equine, pocket pets, and exotics
  • Structured SOAP notes with customizable templates per visit type
  • Lab result tracking with trend visualization (bloodwork, urinalysis, fecal)
  • Weight and body condition score history with graphing
  • Allergy and adverse reaction flags visible on every visit
  • Multi-pet household management under a single client profile
  • Document attachment for imaging, lab reports, and referral letters
💰

Billing & Invoicing

Generate accurate invoices directly from treatment records. VetiBot pulls procedure codes, medication dispensing, lab fees, and consultation charges into a single invoice automatically. Accept payments in-clinic or online, set up payment plans for large procedures, and run end-of-day financial reports without manual data entry.

  • Auto-generated invoices from treatment and procedure records
  • Configurable fee schedules with multi-tier pricing (exam, surgery, emergency, after-hours)
  • Integrated credit card and payment processing
  • Payment plan setup and tracking for expensive procedures (orthopedic surgery, cancer treatment)
  • End-of-day, weekly, and monthly financial reports
  • Outstanding balance tracking with automated payment reminders
  • Pet insurance claim tracking and submission assistance

See These Features in Action

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